Terms & Conditions
By choosing Solux Tour, you enter into a partnership of trust. These terms outline our mutual commitments to ensuring your travel experience is seamless, safe, and extraordinary.
Our Services
Solux Tour provides curated travel experiences, including but not limited to guided tours, hotel accommodations, and private transportation. We act as an intermediary between you and various service providers to ensure a high-end editorial travel experience.
Curation Standards
Every partner is vetted for quality, safety, and reliability to meet Solux standards.
Itinerary Accuracy
We strive for perfect execution, though minor adjustments may occur due to local conditions.
Bookings & Payments
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Reservation Policy
Bookings are confirmed only upon receipt of the required deposit or full payment as specified in your itinerary.
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payments
Payment Methods
We accept major credit cards and bank transfers through our secure, encrypted payment portal.
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Pricing Tiers
Our "Silent Luxury" pricing is transparent, inclusive of all specified services without hidden surcharges.
Cancellation & Refund
Full Refund
Cancellations made 30 days or more before departure are eligible for a full refund (minus admin fees).
50% Refund
Cancellations within this window are eligible for a 50% refund due to non-refundable partner bookings.
No Refund
Cancellations made less than 15 days before departure are non-refundable.
Liability & Responsibility
Safe Travels
While we prioritize your safety, Solux Tour is not liable for personal injury, property damage, or delays caused by circumstances beyond our control (force majeure).
Travel Insurance is highly recommended.
Guest Conduct
Guests are expected to follow local laws and respect cultural norms of Central Asian destinations.
Documentation
Maintaining valid visas and travel documents is the sole responsibility of the traveler.
Ready to Agree?
By continuing with your booking, you confirm that you have read and accepted these terms.